Privacy Policy - Business Coaching in Turkey

Information We Collect

We collect the following types of information when you use our website or services:

Personal Information: Name, email address, phone number, company name, and job title when you submit contact forms or register for events.
Communication Data: Information contained in your communications with us, including emails, form submissions, and phone calls.
Technical Data: IP address, browser type and version, operating system, device information, time zone setting, and location data.
Usage Data: Information about how you use our website, including pages visited, time spent on pages, click patterns, and services viewed.
Marketing Preferences: Your preferences in receiving marketing communications from us.

How We Use Your Information

We use your information for the following purposes:

To provide and personalize our coaching services based on your business needs.
To respond to your inquiries and communicate with you about our services.
To send you event invitations, newsletters, and marketing communications (if you have opted in).
To improve our website, services, and customer experience through analytics and feedback.
To comply with legal obligations and enforce our terms and conditions.
To protect our business interests and prevent fraud or illegal activities.

We process your data based on the following legal grounds:

Your consent (which you can withdraw at any time).
Performance of a contract (when you purchase our services).
Legitimate interests of our business (improving services, marketing, and fraud prevention).
Legal obligations (such as financial record-keeping and regulatory compliance).

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. We use the following types of cookies:

Essential Cookies: Required for the website to function properly.
Analytical Cookies: Help us understand how visitors interact with our website.
Functionality Cookies: Remember your preferences and settings.
Marketing Cookies: Track your browsing habits to deliver targeted advertising.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

Data Sharing and Transfers

We may share your information with the following third parties:

Service providers who help us operate our business (e.g., IT services, email providers, payment processors).
Professional advisors (e.g., lawyers, accountants, auditors).
Government authorities when required by law.
Business partners with your explicit consent.

Some of our service providers may be located outside of Turkey or the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information, such as Standard Contractual Clauses or adequacy decisions by relevant authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data and secure communication channels.
Access controls and authentication procedures for our systems.
Regular security assessments and staff training on data protection.
Data backup and recovery procedures to prevent data loss.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. The retention periods depend on the type of information and the purpose of processing:

Contact information: Up to 5 years after your last interaction with us.
Client data: 7 years after the end of our business relationship (to comply with tax and legal requirements).
Marketing preferences: Until you withdraw your consent or unsubscribe.

When your data is no longer needed, we securely delete or anonymize it so that it can no longer be associated with you.

Your Rights

Under data protection laws, you have the following rights regarding your personal information:

Right to Access: You can request a copy of your personal data we hold.
Right to Rectification: You can ask us to correct inaccurate or incomplete information.
Right to Erasure: You can request deletion of your data under certain circumstances.
Right to Restrict Processing: You can ask us to temporarily or permanently stop processing your data.
Right to Data Portability: You can request transfer of your data to another service provider.
Right to Object: You can object to processing based on legitimate interests, direct marketing, or research purposes.
Rights Related to Automated Decision Making: You can request human intervention in automated decisions that significantly affect you.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You may also file a complaint with the Turkish Personal Data Protection Authority (KVKK) or your local data protection authority if you believe we have violated your rights.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete this information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Business Coaching Turkey
Bahçelievler Mh. 156 Sk. No:9
34180 Bahçelievler, İstanbul
Email: [email protected]
Phone: +90 539 284 7163